Remarks:

Passengers should apply to the airlines in advance for special passenger services for unaccompanied children (between ages 5 (included) and 12 (excluded)), unaccompanied seniors (above age 70 (included)), and wheelchairs including airport pickup and on-board services, etc. After the application is approved, please come to the Special Care Counter of Shenzhen Airport 2 hours before the scheduled departure time for reception and check-in procedures. Shenzhen Airport special service reception services stop 1 hour before the scheduled departure time of the flight.

Priority check-in

Each check-in island has a "Courtesy Service" counter, where the airlines and ground agents will provide priority check-in and baggage check-in services for passengers with special needs.

Priority boarding

All gates are provided with courtesy seats, and airlines and ground agents will provide priority boarding services for passengers with special needs.